Return Policy
At Vetanimus, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of receiving your order. To qualify for a return, the product must be unused and in its original packaging.
Steps to Return:
- Contact our Customer Service team to initiate the return process.
- Please provide your order number and the reason for the return.
- Once approved, you’ll receive return instructions and a prepaid return label.
- After we receive the returned item, a full refund or exchange will be processed.
Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to an error on our part.
For further inquiries or assistance, don’t hesitate to contact us! We’re here to help.